Privacy Policy
Last updated: 24 MAY 2026
This Privacy Policy explains how Pincori collects, uses, stores, and protects personal data when you visit our website, contact us, subscribe to our newsletter, or place an order through https://pincori.com.
Pincori is the data controller responsible for the personal data processed through this website.
If you have any questions about this Privacy Policy or your personal data, you can contact us at: Email: pincorishop@gmail.com
1. Personal Data We Collect
We may collect the following types of personal data:
a) Information you provide directly
When you place an order, contact us, or use forms on our website, we may collect:
- your name and surname;
- email address;
- phone number, if provided;
- billing and shipping address;
- order details;
- payment-related information;
- messages or information you send to us through contact forms or email.
b) Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address;
- browser type and version;
- device type;
- time zone;
- pages viewed;
- referring website or search terms;
- website usage information;
- cookie information.
c) Newsletter information
If you subscribe to our newsletter, we may collect your name and email address in order to send you marketing updates, promotions, or news about Pincori.
You can unsubscribe from marketing emails at any time.
2. How We Use Your Personal Data
We process personal data for the following purposes:
- to process and fulfil orders;
- to arrange shipping and delivery;
- to communicate with customers about orders or inquiries;
- to provide customer support;
- to process payments and prevent fraud;
- to send newsletters or marketing emails, where you have agreed to receive them;
- to improve our website, products, and customer experience;
- to comply with legal, tax, accounting, and regulatory obligations;
- to protect our website, business, customers, and legal rights.
3. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal bases:
- Contract: when processing is necessary to fulfil an order or provide requested services.
- Consent: when you subscribe to our newsletter, accept non-essential cookies, or otherwise give consent.
- Legal obligation: when processing is necessary to comply with tax, accounting, consumer protection, or other legal requirements.
- Legitimate interests: when processing is necessary for fraud prevention, website security, business administration, customer support, or improving our services, provided your rights do not override those interests.
4. Payments
Payments on our website may be processed by third-party payment service providers, such as Stripe or other available payment providers.
We do not store full payment card details on our own systems. Payment information is processed securely by the relevant payment provider according to their own privacy and security rules.
5. Shipping and Order Fulfilment
To fulfil orders, we may share necessary personal data with delivery companies, fulfilment partners, or other service providers involved in processing and delivering your order.
This may include your name, shipping address, phone number, email address, and order details.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to make the website work properly, improve user experience, analyse website traffic, and support marketing or advertising features.
Some cookies are necessary for the website to function and cannot be disabled through our systems. Other cookies, such as analytics or marketing cookies, should only be used where you have given consent, where required by applicable law.
You can manage or disable cookies through your browser settings. If we use a cookie consent banner, you may also manage your preferences through the banner or cookie settings tool.
For more information, please see our Cookie Policy, if available.
7. Newsletter and Marketing
If you subscribe to our newsletter or agree to receive marketing communications, we may send you emails about Pincori products, offers, updates, or promotions.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at pincorishop@gmail.com.
We will not send you marketing emails unless we have a valid legal basis to do so.
8. Sharing Your Personal Data
We may share your personal data with trusted third parties only where necessary, including:
- payment service providers;
- shipping and delivery providers;
- website hosting providers;
- ecommerce platform providers;
- email and newsletter service providers;
- analytics or marketing service providers, where applicable;
- legal, tax, accounting, or regulatory authorities, where required.
We do not sell your personal data.
9. International Transfers
Some of our service providers may process personal data outside the European Economic Area.
Where personal data is transferred outside the EEA, we will rely on appropriate safeguards where required by law, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.
10. Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.
Order and transaction data may be kept for as long as required by tax, accounting, consumer protection, or legal obligations.
Contact form messages and customer support communications may be kept for as long as necessary to respond to the inquiry and protect our legitimate business interests.
Newsletter data is kept until you unsubscribe or request deletion, unless we are required or permitted to keep certain information by law.
11. Your Rights
If you are located in the European Union, European Economic Area, or another region with similar data protection laws, you may have the following rights regarding your personal data:
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object;
- the right to withdraw consent at any time, where processing is based on consent;
- rights related to automated decision-making and profiling, where applicable.
To exercise your rights, please contact us at pincorishop@gmail.com.
We may need to verify your identity before responding to your request.
12. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
13. Links to Other Websites
Our website may contain links to third-party websites or services that are not owned or controlled by Pincori.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read their privacy policies before providing any personal data.
14. Children’s Privacy
Our website and products are not intended for children under the age of 16.
We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
15. Complaints
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with your local data protection authority.
If you are located in Lithuania, the relevant authority is the State Data Protection Inspectorate.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the “Last updated” date may be changed accordingly.
17. Contact Information
If you have any questions about this Privacy Policy or how we process your personal data, you can contact us at: Email: pincorishop@gmail.com Website: https://pincori.com