Terms and Conditions
Welcome to Pincori!
These Terms and Conditions outline the rules and regulations for the use of our website, located at https://pincori.com.
By accessing this website and placing an order, you agree to accept and be bound by these Terms and Conditions. If you do not agree, please do not use our website.
1. General Information
Pincori is an online store offering products to customers worldwide.
For any questions, you can contact us at: Email: pincorishop@gmail.com
2. Products and Pricing
All products listed on our website are subject to availability. We reserve the right to modify or discontinue products at any time without notice. Prices for our products are subject to change without notice. We do our best to ensure that all product descriptions, images, prices, and availability information are accurate. However, errors may occur. If we discover an error in an order, we reserve the right to correct the error, cancel the order, or contact you for further instructions.
3. Orders
By placing an order, you agree that:
- all information you provide is accurate and complete;
- you are authorized to use the payment method provided;
- you understand that your order is subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, incorrect pricing, unavailable products, or incorrect information provided by the customer.
4. Shipping
We aim to process and ship orders as quickly as possible. Shipping times may vary depending on your location and the selected shipping method. Delays may occur due to external factors such as customs, holidays, carrier delays, or other circumstances outside our control.
Pincori is not responsible for delays once the order has been handed over to the shipping carrier. However, if you experience an issue with your delivery, please contact us and we will do our best to assist you.
5. Returns and Refunds
Customers have the right to withdraw from their purchase within 14 days from the date they receive the item, without giving a reason, in accordance with applicable EU consumer protection laws.
To request a return, customers must contact us by email at pincorishop@gmail.com within 14 days of receiving the item. We will then provide return instructions.
Returned items must be unused, undamaged, and in their original condition and packaging.
Customers are responsible for the cost of return shipping, unless the item received is defective, damaged, or incorrect.
Once we receive and inspect the returned item, we will issue a refund to the original payment method within a reasonable period.
We do not accept returns for items that have been used, damaged by the customer, or returned without prior contact.
Custom-made, personalised, or specially requested items may not be eligible for return, except where required by law.
If an item arrives damaged, defective, or incorrect, please contact us as soon as possible at pincorishop@gmail.com with your order details and photos of the issue, so we can review the matter and offer an appropriate solution.
6. Intellectual Property
All content on this website, including text, images, logos, product designs, graphics, and other materials, is the property of Pincori or its respective rights holders and is protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Pincori shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms and Conditions excludes or limits any rights that cannot be excluded or limited under applicable consumer protection laws.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Changes will be effective immediately upon posting on this page. The date of the latest version may be updated accordingly.
9. Contact Information
If you have any questions about these Terms and Conditions, you can contact us at:
Email: pincorishop@gmail.com
Website: https://pincori.com